Shipping & Returns

We ship all our packages through USPS,

all flat rate with tracking numbers for USA.

LOCALS CAN ARRANGE PICKUP AT TURKEY SPRINGS TRADING POST: JUST CHOOSE LOCAL PICKUP FOR ONLY $1

 

INTERNATIONAL: Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We ship all International orders via United States Postal Service (USPS) International Flat Rate Priority Mail Padded Envelopes. We can fit up to 4 lbs of products into each envelope. Or approximately 1 dozen bars of soap. Or a combination or soap and other products. We can get quit a lot in a padded mailer and have found this to be the safest most efficient way to send products outside of the U.S.A. At your request, we an also ship International First Class Package Rate. PLEASE NOTE: You MUST request this form of shipping at check out. You will still be charge the default shipping fee and we will refund you any left over shipping charges paid. 

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We do not accept returns, as it is unsanitary, but we will work our hardest with you if there are any issues so please contact us!

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Our current TAT ( Turn around time) Is avg 1 week from date of purchase.

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**** We will NOT  be responsible for LOST or STOLEN orders. Be sure to check the submitted mailing address before checking out. Contact us and we can submit a claim, but expect the process to take a few weeks. In MANY cases they refuse to refund, if that is the case we MAY do a PARTIAL store credit as COURTESY. But we cannot be held responsible for the purchaser submitting the wrong address or the package being stolen. **** 

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Best way to stay informed of shipping times is on our

Facebook Group here: https://www.facebook.com/groups/MyNaturesArt/

 

 



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